Privacy Policy

This Privacy Policy explains how Tabasquish.us.com collects, uses, stores, and protects information when customers visit our website, create an account, place an order, contact customer support, subscribe to emails, or interact with our online toy and gift store. Our store offers soft sensory toys, squishy toys, stress-relief squeeze toys, collectible novelty items, silicone-style toys, DIY craft kits, small gifts, and related playful accessories.

By using Tabasquish.us.com, you agree to the privacy practices described on this page. If you do not agree with this Privacy Policy, you should stop using the website and avoid submitting personal information through checkout, account registration, contact forms, email subscription forms, or other website features.

Information We Collect

We collect information that customers provide directly, information collected automatically through normal website use, and limited information from service providers that help us operate the store, process orders, prevent fraud, and improve the shopping experience.

Information You Provide Directly

When you place an order, create an account, contact us, request support, subscribe to marketing emails, or submit information through the website, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Payment confirmation information
  • Account login information
  • Customer service messages
  • Photos or attachments submitted for product concerns
  • Product preferences, gift notes, age-related product questions, or DIY kit questions you choose to provide

For toy and sensory product purchases, customers may voluntarily share information about intended use, gift recipient age range, product texture preferences, sensitivity concerns, missing parts, surface damage, leakage, broken accessories, or DIY craft concerns. This information helps us respond to support requests and review order-related issues. It is not used to provide medical, therapeutic, developmental, or professional sensory guidance.

Payment Information

Payments are processed through third-party payment providers. Tabasquish.us.com does not store full credit card numbers or full payment authentication details on our own systems. We may receive limited payment-related information, such as transaction status, billing verification results, payment method type, partial card details, payment provider reference numbers, or fraud review signals.

If a payment is declined, disputed, reversed, flagged, or appears unusual, we may use available order and payment information to review the transaction, protect customers, respond to payment processors, and reduce unauthorized activity.

Information Collected Automatically

When you browse Tabasquish.us.com, certain technical and usage information may be collected automatically. This helps the website function properly, protects checkout, and gives us a practical understanding of how customers use product pages, cart features, collection pages, and support tools.

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Approximate location based on IP address
  • Pages viewed
  • Products viewed or added to cart
  • Search terms used on the website
  • Checkout activity
  • Referral source
  • Cookie identifiers and similar tracking data
  • Error logs and security signals

This information may help us identify slow pages, broken cart functions, product categories that need clearer information, checkout issues, suspicious traffic, automated scraping, repeated failed payment attempts, or product pages that need better safety and care descriptions.

Information From Third-Party Services

We may receive limited information from service providers used for payment processing, shipping, fraud prevention, analytics, advertising measurement, email delivery, customer support, tax calculation, website hosting, product reviews, or other store operations.

For example, a shipping carrier may provide tracking updates, a payment processor may provide payment status, and an email platform may help us manage subscription preferences. These services support normal e-commerce operations and customer communication.

How We Use Personal Information

We use personal information for business purposes connected to operating an online toy, novelty gift, and sensory product store. This includes processing orders, preparing shipments, providing customer support, protecting transactions, managing returns, and improving the website.

We may use information to:

  • Process and confirm orders
  • Verify payments and reduce fraud
  • Prepare, pack, and ship products
  • Send order confirmations, shipping updates, and delivery notices
  • Respond to customer service requests
  • Review returns, refunds, replacements, and warranty-related concerns
  • Handle damaged, leaking, missing, incorrect, or defective item claims
  • Support account registration and login features
  • Improve product pages, safety notes, care guidance, navigation, search, and checkout
  • Send marketing emails when permitted
  • Measure advertising and promotional performance
  • Comply with tax, accounting, legal, and regulatory obligations

Soft toy and sensory product orders may involve product-specific support questions after delivery, such as whether an item arrived torn, whether a squishy surface feels sticky, whether a product leaked, whether a decorative part is missing, whether a DIY kit component was included, or whether an item appears different from the product photo. We may use order details and customer-submitted photos to review those concerns.

Age, Safety, and Product Use Information

If you contact us about product suitability, age range, supervision, small parts, DIY kits, or sensory play, we may use the information you provide to answer general product and order questions. Our responses are for shopping support only and are not medical, therapeutic, educational, or child development advice.

Products sold on Tabasquish.us.com may include small parts, soft gel-like materials, silicone-style textures, decorative pieces, glitter, colorants, packaging materials, or craft components. Customers are responsible for reviewing product descriptions, warnings, age guidance, and supervision needs before purchase and use.

Marketing Communications

If you subscribe to marketing emails, we may send messages about new arrivals, playful gift ideas, seasonal collections, squishy toy releases, DIY craft items, limited promotions, product care tips, or store updates. You can unsubscribe at any time by using the unsubscribe option in the email or by contacting us at [email protected].

Transactional emails are separate from promotional emails. Even if you opt out of marketing messages, we may still send emails related to orders, payment status, shipping, delivery, returns, refunds, warranty review, account security, customer service, or policy updates.

Cookies and Similar Technologies

Tabasquish.us.com uses cookies, pixels, tags, scripts, local storage, and similar technologies to support essential website functions and improve the shopping experience. These technologies may help keep items in your cart, remember account sessions, measure website traffic, improve product recommendations, support advertising measurement, and protect the website from misuse.

Some cookies are necessary for cart, checkout, payment, security, and account functions. Other cookies may help us understand product interest, such as which toy styles customers browse, whether visitors read safety or care information, and where customers leave the checkout process.

You can manage cookies through your browser settings. Blocking certain cookies may affect website functions, including cart retention, checkout, saved preferences, account login, or fraud prevention checks.

How We Share Information

We do not sell customer personal information as a customer list. We may share information with service providers and business partners only when reasonably needed to operate Tabasquish.us.com, complete orders, protect transactions, provide customer service, or comply with legal obligations.

Information may be shared with:

  • Payment processors
  • Shipping carriers and fulfillment providers
  • Fraud prevention and risk review services
  • Email and customer support platforms
  • Website hosting and security providers
  • Analytics and advertising measurement providers
  • Tax, accounting, and compliance service providers
  • Product review or customer feedback tools, if used
  • Legal authorities when required by applicable law

Service providers are expected to use information only for the services they perform for us. They are not authorized to use customer information for unrelated purposes. Some providers may also process information according to their own privacy terms.

Shipping and Fulfillment

To ship an order, we use information such as customer name, shipping address, phone number where required, order contents, product value, tracking details, and delivery instructions. This information may be shared with warehouses, fulfillment teams, shipping carriers, customs brokers, or delivery partners as necessary.

Soft toys, squishy items, DIY kits, and small accessories may require protective packaging to reduce crushing, tearing, leakage, missing parts, dust exposure, or packaging damage during normal transit. Orders containing multiple toys, gift sets, craft materials, or delicate decorative items may receive additional fulfillment review to reduce incorrect shipments or damage.

International Orders

For international orders, customer and order information may be used to prepare customs documents, import declarations, carrier forms, and delivery records. Customs authorities, carriers, or local agencies may review package information before delivery.

International customers are responsible for customs duties, import taxes, VAT, GST, brokerage fees, clearance charges, and similar costs required by their country or region. These charges are not controlled by Tabasquish.us.com and may be collected before or after delivery.

Some toy, craft, liquid-like, silicone-style, glitter, decorative, or small-part products may be restricted in certain destinations. Customers are responsible for reviewing local import rules before ordering.

Fraud Prevention and Website Security

We may use personal and technical information to help detect fraud, unauthorized transactions, account misuse, suspicious order patterns, automated abuse, payment disputes, and attempts to interfere with website security.

Orders may be delayed, canceled, refunded, limited, or held for review if they appear unusual or risky. We may consider information such as IP address, billing details, shipping details, payment status, order value, previous order activity, device signals, and fraud prevention results.

This review helps protect customers, payment systems, and store operations from unauthorized or abusive activity.

Data Retention

We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy. This may include order fulfillment, customer support, return and warranty review, accounting, tax records, fraud prevention, legal compliance, dispute handling, and business recordkeeping.

Some information may be retained for longer periods where required by law, needed for payment disputes, or necessary to protect our legal rights. When information is no longer needed, we may delete, anonymize, or securely archive it according to our business and legal requirements.

Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. These measures may include secure checkout processes, access controls, encrypted transmission where appropriate, monitoring, limited internal access, and review of suspicious activity.

No online system can be guaranteed to be completely secure. Customers should keep account credentials private, use strong passwords, avoid sharing payment details through unsecured channels, and contact us quickly if they suspect unauthorized account or order activity.

Your Privacy Choices

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, or request information about certain personal data we maintain. You may also have the right to opt out of certain marketing communications or advertising-related data practices where applicable.

To submit a privacy request, contact us at [email protected]. We may need to verify your identity before completing certain requests. Verification helps prevent unauthorized access to customer records.

Some information may not be deleted immediately if it is needed for order records, fraud prevention, legal compliance, accounting, payment disputes, tax obligations, warranty review, or other legitimate business purposes.

California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws. These may include the right to know what categories of personal information we collect, the right to request deletion or correction of certain information, the right to request information about disclosure practices, and the right to opt out of certain sharing activities where applicable.

Tabasquish.us.com does not knowingly sell customer information as a traditional customer list. Certain analytics or advertising technologies may be considered “sharing” or targeted advertising under some privacy laws. You may manage cookies through browser settings or contact us for privacy-related assistance.

Children’s Privacy

Tabasquish.us.com is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If a parent or guardian believes that a child has submitted personal information to us, they should contact us so we can review and delete the information where required.

Some products may appeal to children but are not intended for unsupervised infant or toddler use. Soft toys, squishy items, DIY kits, decorative accessories, glitter materials, small parts, and packaging pieces may present choking, ingestion, irritation, or misuse risks. Adult supervision may be required depending on the product and user age.

International Visitors

If you access Tabasquish.us.com from outside the United States, your information may be transferred, stored, or processed in the United States or other countries where our service providers operate. Privacy laws in those locations may differ from the laws in your country or region.

By using the website or submitting information, you understand that your information may be processed for order fulfillment, support, security, analytics, marketing, and other purposes described in this Privacy Policy.

Third-Party Websites and Services

The website may use third-party services for payment, shipping, analytics, advertising measurement, fraud prevention, email delivery, product reviews, tax calculation, or customer support. These services may collect or process information according to their own privacy practices.

Tabasquish.us.com is not responsible for the privacy practices of websites, platforms, or services that we do not control. Customers should review third-party terms and privacy information when using external services connected to checkout, payment, delivery, or other website features.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in store operations, legal requirements, technology, service providers, or privacy practices. Updated versions will be posted on this page.

Continued use of Tabasquish.us.com after a policy update means you accept the revised Privacy Policy, unless additional notice or consent is required by applicable law.

Contact Us

For questions about this Privacy Policy, personal information, privacy choices, account data, or privacy requests, contact us at:

Email: [email protected]